CERM invests in customer satisfaction by recruiting Sean Whelan as Director of Customer Service.
Sean Whelan has worked with MIS customers around the world, most recently leading Heidelberg’s MIS efforts as a partner of CERM.
Sean comments: “I have worked closely with CERM these past five years, and I have always been impressed by the team. I hope to focus on the customer experience and help CERM and our customers to grow as we move forward”.
Geert Van Damme, CERM’s Managing Director adds: “Customer satisfaction is at the heart of our concern. When label or packaging converters are implementing a CERM MIS, they have committed to a long-term partnership, and so have we. With Sean we bring in a seasoned MIS veteran to help us grow as a company and above all, as a valued partner for our customers.”