CERM: join our team of software experts for the narrow web printing sector

Want to join our

team of experts?

CERM’s successful growth comes thanks to the expertise of its employees. We are constantly on the lookout for new staff who are eager to grow along with us. For us, the personal development of each of our employees and the evolution of our business go hand in hand.

If you are interested in working with us, we would like to hear from you. We are currently looking for:


1. CERM Business Development Manager

2. CERM Product Specialist

With this role CERM – a global player in MIS for Labels & Packaging -  is looking for a sales professional to join our growing team in North America to better serve our existing customers and help to enlarge our footprint in the North American Label and Packaging market. This person reports to the Director of Global Business Development.


Job description: In this role you will,

  • Manage all sales activities within existing and new customers and partners
  • Leverage all local CERM resources as well as our Marketing team towards the achievement of your goals
  • Execute CERM’s sales, marketing and support strategies to ensure highest customer satisfaction
  • Build and maintain a detailed knowledge of the CERM product and the Label and Packaging market
  • Provide timely and accurate territory reporting and forecasting to CERM management utilizing our CRM ( Pipedrive) at it’s best
  • Provide regular feedback to marketing and management regarding the local territory and the CERM products
  • Communicate regularly with key contacts of customers, prospects and partners through personal visits, video conferences, telephone calls, etc.  Travel is required!
  • Attend and represent CERM at trade shows and open houses
  • Achieve quarterly and annual revenue targets
  • Manage development of prospects and successful completion of new business sales for software license agreements and consulting services
  • Implement and execute sales and marketing strategies, optimized for your territory
  • Facilitate 1st level demos for customers and prospects
  • Facilitate access and use of additional resources like the CERM ROI calculator in order to provide contacts with comprehensive analysis and diligence of product offering
  • Be able to work out of your home office


This role might be a good fit if you:

  • Are a self-starter with the ability to work independently with minimal supervision
  • Have solid interpersonal skills and are very team oriented
  • Have at least 3 years of experience in sales and marketing (preferably in a complex software industry or in the Label, Folding Carton, Flexible Packaging industries)
  • Possess a B.A. or B.S. or equivalent
  • Have experience selling software and a good technical understanding of software systems
  • Can manage accounts at a high level within the assigned region
  • Have excellent presentation and negotiation skills
  • Have a proven track record of meeting/exceeding both individual and team sales quota/goals
  • Are confident and experienced in turning cold calls into revenue-generating accounts
  • Can handle complex technical sales cycles
  • Excellent verbal and written communication skills

The CERM Product Specialist will assist with the pre-sales activity related to the CERM MIS/ERP system with all its options.  The Product Specialist will work closely with the Business Development team to achieve the assigned revenue plan for the territory. The location for this position can be flexible since frequent traveling to visit prospects will be needed.


Job Description:

  • Learn the CERM MIS/ERP product and technologies to offer accurate and professional support. Understand competitive products and positioning and create CERM demo strategies to maximize market share.
  • Communicate and work closely with the Business Development team on technical requirements, provide training and education, support at events and be an extension to the sales force.
  • Liason with the Business Development team to leverage CERM resources and capabilities towards revenue achievement.
  • Execute CERM sales, marketing and support strategies to overachieve revenue and product goals.
  • Support assigned Resellers in their territory activities: seminars, trade shows and exhibitions.
  • Provide technical and sales training on new features. This should be in conjunction with the Business Development team, Product Management and Marketing.
  • Be able to talk about, demonstrate and present the complete CERM system, to a variety of audiences.
  • Perform technical troubleshooting to insure successful close of business by the Business Development Managers.
  • Participating and demoing CERM in events such as kickoffs, trainings, trade shows, open houses, and technology fairs etc.
  • Provide timely and accurate reporting of activity and issues to CERM sales management.
  • Provide regular feedback to marketing and Product Management regarding the CERM system.
  • Support the CERM support Business Development team with responses to tenders and RFQ’s
  • Update the demo database(s) to achieve a state-of-the art environment (working together with the documentation department)
  • In line with new releases
  • To demonstrate 'special’ cases AND have these then available in the DB long term
  • Demonstrate features to existing customers in case of upsell.
  • Log and assist with the resolution of product issues through CERM support Business Development team


Job Requirements:

  • B.A. degree with 5+ years of related experience.
  • Strong communication and interpersonal skills, ability to to communicate at all levels and experiences in customer situations and training activities.
  • Autonomous, pro-active personality with good communication skills.
  • Good understanding of all technology used for Label, Flexible Packing and Folding Carton.
  • Knowledge and understanding of the market trends.
  • Ability to independently and proficiently demonstrate all of the above in a pre-sales situation.
  • Willing to travel for 50 % of the time (expositions, customer sites), and willing to work ‘before/after’ hours (demonstrations to AUS or US or EUR).
  • First presentations are given remotely. Understanding of remote meeting best practices is therefore required : being empathic, adaptability, gain and keep interest, maintain interaction, asking for feedback.


Essential Skills:

  • Superior verbal and written communication.
  • Ability to work independently with minimal supervision.
  • Familiarity with label and packaging print production equipment and workflows.
  • Fluent in English (written and spoken). Any additional languages are a big benefit
  • Ability to build and maintain client relationships.
  • Ability to work proactively in both independent and team situations.
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