At LabelExpo Americas 2024, we proudly unveiled Lumi, our AI-powered support assistant, to an enthusiastic and expectant audience. Many attendees joined us from September 10-12 to witness Lumi in action, and the feedback has been overwhelmingly positive. Lumi is now set to redefine customer service by providing immediate, intelligent, and 24/7 support tailored to your needs.

 

Revolutionizing customer service with AI-Support

Lumi isn’t just another AI tool—it’s a dedicated assistant designed to help you get the most out of CERM MIS Software. Whether it’s troubleshooting complex workflows or onboarding new team members, Lumi delivers real-time support exactly when you need it. Attendees at LabelExpo had the chance to see Lumi’s capabilities during live sessions led by Peter Heyse, Director of Product Development at CERM.

 

“Lumi was created to transform how you experience support,” said Sebastiaan Hermans, Marketing Manager at CERM. “With Lumi, help is always available, ensuring you can use CERM MIS confidently and efficiently.”

 

Lumi AI-support assistant avatar

 

Key Highlights from LabelExpo

Throughout the event, Lumi’s debut was met with excitement. Attendees saw firsthand how Lumi improves operational efficiency by providing immediate answers to questions, troubleshooting issues, and reducing downtime. Designed to integrate seamlessly into CERM MIS Software, Lumi helps you navigate CERM MIS with ease and ensures that your business runs smoothly.

 

If you missed seeing Lumi at LabelExpo, reach out to schedule a demo or to learn more about how this AI-powered assistant can make your CERM MIS experience even better at www.cerm.net/demo.

 

 

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