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Why Abbott Label chose CERM: Driving growth with data and efficiency
With more than four decades of experience, John founded Abbott Label in 2000 to serve one clear mission: deliver high-quality label products exclusively to trade customers. Today, Abbott Label is the largest trade-only label converter in the United States. They specialize in narrow web label and tag converting, including digital printing, barcoding, RFID, and variable imaging. Their customer base spans industries like logistics, manufacturing, healthcare, retail—basically, anyone who needs reliable tracking and precision labeling.
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With more than four decades of experience, John founded Abbott Label in 2000 to serve one clear mission: deliver high-quality label products exclusively to trade customers. Today, Abbott Label is the largest trade-only label converter in the United States. They specialize in narrow web label and tag converting, including digital printing, barcoding, RFID, and variable imaging. Their customer base spans industries like logistics, manufacturing, healthcare, retail—basically, anyone who needs reliable tracking and precision labeling.
CERM helps us serve our customers better. It’s that simple
John Abbott
President @ Abbott Label
The need for something smarter
As the company grew, the team realized they needed more than just good machines. Abbott Label needed smarter tools to manage operations, connect systems, and make better decisions faster, based on reliable data. That’s where CERM MIS Software came in.
“We chose CERM to streamline operations and improve communication,” says John Abbott. “It gives us better control, better visibility, better real-time data and lets us respond faster to customer needs.”
CERM replaced manual steps with a fully integrated, automated system. It connects the different departments, speeds up quoting, optimises communication between departments and improves accuracy across the board. For a company that values fast turnaround and reliability, this kind of upgrade made all the difference.
More control. Less waste.
Due to CERM’s integration to their production equipment, CERM’s real-time KPIs give Abbott Label full visibility across the production floor. They can now track material usage, reduce excess inventory, and avoid production delays. With clearer insights into raw materials, the team can make faster decisions and keep jobs moving.
This means less waste, fewer stockouts, and more accurate planning—all of which translate directly into better service for their customers.
Planning for the future — with CERM
Looking ahead, Abbott Label has big plans. They’re expanding capacity and aiming to integrate more of their distributors via EDI to eliminate manual data entry and speed up order processing.
CERM will be at the center of that growth. The system supports our strategy with real-time data, centralized information, and better planning tools.
John Abbott
President @ Abbott Label
For Abbott Label, CERM isn’t just software—it’s a strategic partner. It empowers their team with insights, automation, and flexibility. And most importantly, it helps them stay true to their promise: reliable service, fast turnarounds, and high-quality labels.
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