Your new and improved CERM Support page is here

In the past, finding what you needed could feel a bit scattered: one link here, another button there. Now, everything is brought together in one clear, centralized location. Our new support page is you one-stop destination for all thins CERM assistance.

Need to raise a ticket at the Helpdesk? It’s there. Want to access training materials through the CERM Academy? You’ll find it in just a few clicks. Looking for guidance in our Online Help page or needing to download TeamViewer for remote support? It’s all easy to access, organized by category, and clearly labeled. You can also reach out to us directly via email or through a contact form – whichever way works best for you.

We’ve put a lot of thought into making this new page more intuitive, more organized, and more helpful—so you can get the support you need without wasting time digging through menus or bookmarks. Whether you’re troubleshooting a specific issue, looking for best practices, or just want to explore what else CERM can do for you, everything is now at your fingertips. It’s all about giving you quick access to the right resources, right when you need them. And whether you’re a brand-new user or a seasoned CERM pro, we want your experience to feel seamless and empowering from the very first click.

This update is part of our broader mission to continuously improve the way we work with you—not just by offering powerful tools, but by building a support ecosystem that grows with your needs. From smarter helpdesk interactions to richer training content, and from on-demand documentation to personalized assistance, we’re constantly listening, learning, and evolving. And it doesn’t stop here. We’ll keep expanding and refining these resources to make sure you’re always equipped, informed, and supported—every step of the way.

Take a moment to explore the new Support page—we’re confident it will make your daily work with CERM not only easier, but more enjoyable too.