Profile Product Manager
Ready to redefine the industry?
CERM is a dynamic and innovative software company specializing in advanced MIS/ERP solutions for the label and packaging printing industry. With over 30 years of industry experience, we are committed to delivering high-quality, efficient, and scalable software products that empower printing businesses to streamline operations and boost productivity. As we continue expanding our product portfolio and global presence, we are looking for a talented Product Manager to lead the development of our product lines.
Oostkamp - Belgium (Europe)
Full-time
What you'll do
We are seeking an experienced Product Manager with deep knowledge of/or keen interest in learning the labels and packaging industry to own the vision, development, and go-to-market success of our MIS/ERP software solutions. This role requires close collaboration with cross-functional teams at CERM and partner organizations—including development, sales, customer service, and marketing—to define product strategy, guide feature development, and drive successful customer implementations.
• Product Strategy & Roadmap: Define and evolve the product strategy and roadmap for our suite of ERP/MIS products, aligned with customer needs, industry trends, and business goals.
• Customer & Market Insight: Conduct market analysis and customer interviews to identify user needs and pain points; translate findings into detailed, actionable requirements.
• Feature Definition & Prioritization: Collaborate with engineering to prioritize features based on customer value, business impact, and technical feasibility.
• Cross-functional Collaboration: Serve as the key liaison between technical and non-technical stakeholders; ensure smooth implementation of features, including API integration, data mapping, and compliance requirements.
• Quality Assurance: Oversee quality processes and testing activities to ensure robust, bug-free software releases.
• Documentation: Create and maintain user-facing and internal documentation, including functional specifications, release notes, and user guides.
• Go-to-Market & Enablement: Work with sales and marketing to develop product positioning, support training and onboarding for internal teams and partners.
• Customer Engagement: Act as a primary point of contact for customer feedback, feature requests, and beta programs.
• Thought Leadership: Represent CERM at customer events and industry forums; present new features and gather market validation.
• Performance Tracking: Define and monitor KPIs to evaluate feature adoption, customer satisfaction, and overall product success.
What makes you a great fit
- 5+ years of experience as a Product Manager or in a related role within the ERP software industry.
- Deep understanding of/keen interest to invest herself/himself into learning label, folding carton, and flexible packaging production processes.
- Familiarity with integration of ERP software with other tools and systems, or workflow integration tools.
- Excellent communication and collaboration abilities across multidisciplinary teams.
- Strong analytical and decision-making skills with a data-driven approach.
- Experience working with ERP or MIS systems in packaging or manufacturing is a strong advantage.
- Fluency in English (written and spoken); additional languages are a plus.
Why you'll love working @ CERM
At CERM NV, you'll be part of a collaborative and forward-thinking environment that values innovation, autonomy, and professional growth. As Product Manager, you will play a pivotal role in shaping our ERP solutions for the label and packaging industry and delivering value to our customers worldwide. This is what you can expect:
A competitive compensation package
Flexible remote working options
A people-oriented culture, continuous learning and open communication
Passionate colleagues working in close collaboration on innovative and future oriented software products
An inspiring modern working space
If you're passionate about transforming label and packaging businesses through powerful software, we want to hear from you.
To apply, please submit your resume and a cover letter outlining your relevant experience and reasons for your interest in this role.
Spontaneous application
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