Networking and Security IT Specialist
Ready to redefine the industry?
Location: Oostkamp (Hybrid, with regular on-site presence at HQ)
Role: Full time, payroll
Reporting to: IT Manager
CERM is a dynamic and innovative software development company specializing in cutting-edge MIS solutions for the label and packaging printing industry. With a history spanning more than 30 years and deep industry knowledge, we are a global leader in delivering high-quality software products that empower label and packaging print businesses to streamline their operations and enhance productivity, with sales and implementation staff active in 14 countries.
As Internal IT Specialist, you are the go-to person for everything that keeps our own organization running: our server infrastructure, our network, our workplace IT and the devices and tools our 100+ colleagues in Belgium and abroad rely on every day. You work closely with the IT Manager, and you play an active role in keeping CERM secure. This is a role for someone who sees what needs to be done, takes initiative and doesn’t wait to be asked.
What you'll do
Infrastructure & Server Management
Manage, maintain and monitor our internal server network.
Take care of patching, updates, backups and restore procedures and tests, so systems stay stable, up to date and recoverable.
Manage our internal network: switches, firewall, Wi-Fi and VPN access.
Maintain user accounts, access rights and policies in Active Directory, Microsoft Entra ID.
Document infrastructure, configurations and procedures.
Collaborate with an MSP in general It support and implementation of best practices.
Workplace IT & User Support
Be the first point of contact for internal IT questions in the team.
Provide remote support to our international colleagues.
Troubleshoot hardware, software, printer, meeting room AV equipment and connectivity issues.
Security
Support the information security initiatives taken as part of our our ISO 27001 implementation.
Set up and follow up on security measures such as MFA, endpoint protection, device management and access reviews.
Detect, report and help handle security incidents, and contribute to security awareness in the team.
What makes you a great fit
- A bachelor’s degree in IT, or equivalent through experience.
- 5+ years of relevant experience in system administration and IT support.
- Solid hands-on knowledge of Windows Server, Active Directory, Microsoft 365, Entra ID and server virtualization.
- Good understanding of networking (TCP/IP, DNS, DHCP, VLANs, firewalls, VPN).
- Experience with backup solutions, endpoint management and security best practices.
- Experience with or affinity for scripting and automation (e.g. PowerShell) is a plus.
- Fluent in Dutch and English, spoken and written.
The mindset you bring to the team
- Mature and reliable: you work independently and take ownership of your domain.
- Proactive: you see what needs to be done and take initiative, without waiting to be asked.
- Service-minded and patient: you help colleagues with a smile, also when it’s urgent.
- Structured and security-aware: you document, follow procedures and think ahead.
- Eager to learn and curious about new technology.
Why you'll love working @ CERM
CERM offers a dynamic, international and inclusive work environment that encourages innovation and professional growth, with competitive compensation, benefits, and flexible remote work options.
This is what you can expect:
A varied role with real ownership over our internal IT environment.
The chance to shape and improve how our infrastructure, workplace IT and security are organized as CERM continues to grow.
Close collaboration with the IT Manager and the Customer Facing IT team, in a no-nonsense, technical environment.
Direct, visible impact on the daily work of 100+ colleagues.
A role based in Oostkamp, Belgium, at an established player in the Labels & Packaging software market.
Do you recognize yourself in this profile and are you ready to take ownership of our internal IT? We’d love to hear from you! Join our team and contribute to our mission of revolutionizing the way label and packaging print businesses leverage data.